University of Southern California
University of Southern California
Mrs. T.H. Chan Division of Occupational Science and Occupational Therapy
Mrs. T.H. Chan Division of Occupational Science and Occupational Therapy
Twitter Facebook Instagram LinkedIn YouTube

Chan Division Computer Help

Account/Password Help

Activate your USC NetID

  • Use this link to set up your USC (not Chan Division) username and password.
  • You’ll use your USC username and password to access your USC email, and any USC resources protected by Shibboleth.

Change your USC NetID Password

  • Use this link to change the password associated with your USC (not Chan Division) NetID account.

Reset/Unlock your Chan Division Password

  • Use this link if you’ve forgotten your Chan Division password, or your account has been locked.

Email Help

Configuring Outlook on Windows

  • Help with setting up Microsoft Outlook to access your Chan Division email and calendars on a Windows PC.

Configuring Chan Email/Calendars on iOS (iPhone and iPad) Devices

  • Help with setting up an iPhone or iPad to access your Chan Division email and calendars.
  • This will also allow you to access other Microsoft Exchange information, including contacts and notes.

Web Access to Outlook

  • Use this link to get to your Chan Division email anywhere you have access to a web browser.

Access to Division Resources

Using Cisco AnyConnect VPN

  • You’ll need to install and run Cisco AnyConnect VPN to access Chan Division resources such as the Terminal Server, and remote drives (S:, U:, and R:/LawMatt), from outside of USC.

Connecting to the Remote Desktop/Terminal Server

  • Resources available on the Chan Division Remote Desktop/Terminal Server include Filemaker Pro, and Adobe Acrobat DC.

Connecting from Mac to Remote Drives

  • Help with accessing the S: (Shared), U: (User), and R: (LawMatt) drives from a Mac computer.