University of Southern California
University of Southern California
USC Chan Division of Occupational Science and Occupational Therapy
USC Chan Division of Occupational Science and Occupational Therapy
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Comprehensive Exam Resources

Comprehensive Exam FAQ for students
Updated May 26, 2020

Q: When will the results of the Comprehensive Exam be posted to the Chan Division Comprehensive Exam website?
Results of the Comprehensive Exam are now available.

Q: What do I need to do to prepare for the 2-device remote proctoring on the Comprehensive Exam?
Please refer to the 2-Device Remote Exam Instructions.  In addition to preparing your workstation as described in the document, please have your USC Student ID available when you log-in to your Zoom room.  You will need to show your USC Student ID to the proctor when they conduct the scan of your environment. 

Q: What if I need to use the restroom during the exam?
If you need to use the restroom, please get the attention of your proctor by looking into the camera on your 2nd device and mouth the words “restroom.”  Wait for the proctor to give you the “thumbs up” and you may then leave your space to use the restroom.  Leave your 2nd device signed into Zoom, and do not change anything else around your workstation.  Return to your workstation as soon as you are done using the restroom.  Please note that the proctor will make note of the length of time you are away from your workstation.  Any suspicious activity will be reported to the Academic Integrity Officer. 

Q: What if I have a question or concern during the exam?
Proctors are unable to answer any questions related to content.  Your exam will include a blank question as question #155.  Any questions, comments, or concerns related to content and exam questions should be communicated in question #155.  If you have a question or concern unrelated to the exam (technology issue or other concern), please look into the camera on your 2nd device and raise your hand.  The proctor will then invite you to join a breakout room with the 2nd proctor.  You will join that breakout room, ask your question, then return to the main room.   

Q: What do I do if I have an issue with ExamSoft/Examplify during the exam?
If you encounter an issue with Examplify during the exam, please look into the camera of your 2nd device and raise your hand.  The proctor will then invite you to join a breakout room with the 2nd proctor.  While in the breakout room, the 2nd proctor will work with you to problem solve the issue.  You may have to do a “hard reset” on your laptop/computer.  When you restart your device, your Comprehensive Exam should appear because Examplify continuously saves the exam to your hard drive.  Therefore, you should not lose any work that you have already completed.  IT will also be available to assist in the case that this does not resolve the issue. 

Q: What do I do if I get dropped (kicked) out of Zoom?
Students should periodically look over at their 2nd device to ensure their Zoom meeting is still active. If you get dropped out of Zoom on your 2nd device, please log back in to Zoom immediately.  If you are unable to login, please email your program director (MA2 students: .(JavaScript must be enabled to view this email address); MA1 students: .(JavaScript must be enabled to view this email address)).   

Q: Am I allowed to use scratch paper during the exam?
The “notes” feature will be enabled in ExamSoft to allow for notetaking during the Comprehensive Exam.  This feature allows students to type notes in a notepad next to each question.  The notes will remain next to each question when students navigate away from the question and will remain intact (next to each question) until exam submission.  Any notes written in the notepad will be deleted upon submission.   

Q: Is there a way to prevent phone calls and notifications from coming through on my second device that is logged into the Zoom room?
Unfortunately, there is not a way to block all calls and notifications.  However, there are several steps you can take to minimize the distraction of notifications.  Please follow the steps in the links below to minimize notifications.  If any notifications pop up during the exam, please just ignore them, and avoid touching your device. 

Android devices
howtogeek.com/344431/how-to-disable-notifications-on-android

Apple (iOS) devices
payetteforward.com/how-to-turn-off-notifications-on-iphone-fix

Q: How will I receive my exam results?
The comprehensive exam results will be posted on the Chan Division website. You will receive an email once the results are available. The first 4 digits of your student ID will serve as your assigned number, unless you have been instructed otherwise.  If your number is posted, then you have passed the exam.

Q: Am I allowed to eat and drink during the exam?
Yes, you are allowed to eat and drink during the Comprehensive Exam.  If you plan to eat or drink during the exam, have everything prepared and at your workstation prior to the logging in to your Zoom room.  You will need to show any snacks or beverages to your proctor during the scan of your environment.

Q: How are the questions organized on the exam?
The Comprehensive Exam consists of 22 questions from the 7 core courses.  Questions will be grouped by course, meaning all 22 questions from any given course will be grouped together.

Q: What if I have other questions not answered here?
Please contact your program director with any additional questions or concerns you may have about the exam.  MA2 students should contact Dr. Samia Rafeedie at .(JavaScript must be enabled to view this email address).  MA1 students should contact Dr. Emily Ochi at .(JavaScript must be enabled to view this email address).