Gale M. Lucas PhD
Professor of Research
HRA 412E
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Website: chan.usc.edu/tel
Dr. Gale M. Lucas is a leading researcher in human-computer interaction and trust-in-automation in the workplace. Specifically, her expertise is in teaming, training, and co-working with Artificial Intelligence (AI). After obtaining a PhD from Northwestern University, she completed her postdoc on the topic of AI at USC’s Institute for Creative Technologies (ICT), and then went on to serve as the Director of ICT’s Technology Evaluation Lab. From there, she joined the Chan Division, also serving as a member of Chan’s Statistics Information Graphics Management & Analysis (SIGMA) Core.
Postdoctoral Fellowship
in Computer Science
2015 | University of Southern California
Doctor of Philosophy (PhD)
in Psychology
2010 | Northwestern University
Master of Arts (MA)
in Psychology
2008 | Northwestern University
Bachelor of Arts (BA)
in Psychology
2005 | Willamette University
Seyedrezaei, M., Becerik-Gerber, B., Roll, S. C., Lucas, G., & Narayanan, S. (2026). Longitudinal exploration of productivity and well-being in hybrid work through ecological momentary assessment and environmental sensing. Journal of Occupational & Environmental Medicine. Advance online publication. https://doi.org/10.1097/JOM.0000000000003833 Show abstract
Objective. To explore how hybrid workspaces (home vs. office) affect productivity and well-being, and whether indoor environmental quality (IEQ) mediates these associations.
Methods. Nineteen office workers were followed for four months, contributing 4,559 ecological momentary assessments (EMAs) of productivity, mood, stress, and eustress-distress appraisal. Continuous IEQ monitoring captured CO₂, TVOCs, PM₂.₅, temperature, humidity, and noise. Mixed-effects and multilevel mediation models assessed within-person associations.
Results. Office work was associated with higher productivity and greater eustress-distress coexistence, while home work was associated with higher boredom. Mood differences were small, and stress was modestly lower at home. Home workspaces showed poorer air quality. CO₂ and TVOCs were indirectly associated with mood and stress differences.
Conclusions. Hybrid work outcomes differ by location and are partly explained by IEQ, suggesting residential air quality as an occupational health intervention target.
Seyedrezaei, M., Becerik-Gerber, B., Lucas, G., Roll, S. C., & Narayanan, S. (2026). Environmental comfort in hybrid work: A longitudinal preliminary field study of home and office workspaces. In Proceedings of Indoor Air 2026. International Society of Indoor Air Quality and Climate. Full text Show abstract
This study examines environmental comfort differences between home and office workspaces and their associations with productivity and well-being among 19 knowledge workers monitored over four months via ecological momentary assessments. Participants rated comfort across four domains (lighting, temperature, air quality, noise) and reported productivity, mood, stress, and stress states four times daily. Mixed-effects models indicated domain-specific patterns: offices showed higher comfort for lighting (OR=0.56) and noise (OR=0.48), while temperature showed individual heterogeneity. Lighting and temperature comfort were positively associated with productivity (4.3% and 2.4% increase per comfort level), while comfort showed weak associations with mood and stress. Bayesian multinomial models suggested that higher comfort was associated with lower odds of boredom (ORs=0.40-0.56). Substantial between-person heterogeneity was observed in the direction and magnitude of home-office differences in comfort, well-being, and productivity, suggesting that hybrid policies may not be one-size-fits-all and may benefit from greater flexibility, though these findings should be interpreted as exploratory.
Wang, Z., Rodrigues, P. B., Fang, Y., Soibelman, L., Becerik-Gerber, B., Lucas, G. M., & Roll, S. C. (2026). Design of a sensory-enhanced workstation prototype with a multimodal interface for teleoperated demolition. In Construction Research Congress 2026 (pp. 130-140). American Society of Civil Engineers. https://doi.org/10.1061/9780784486979.013 Show abstract
Demolition is among the most complex and hazardous sectors of construction, where workers need to work in rapidly changing and cluttered environments. Teleoperation offers a promising approach to reducing operators’ exposure to on-site hazards by enabling remote control of demolition robots, yet existing interfaces are often insufficiently grounded in operators’ needs or validated through real-world testing. This paper presents a sensory-enhanced teleoperation workstation prototype that operationalizes operators’ sensory needs identified in prior studies. The prototype translates these needs into multimodal sensing channels, associated data-flow structures, and corresponding workstation features. It provides a platform for subsequent studies to understand how operators engage with sensory information in real-world scenarios. The prototype also holds the potential to inform operator training and teleoperation research for other demolition machines and related contexts.
Rodrigues, P. B., Wang, Z., Fang, Y., Lucas, G., Roll, S., Becerik-Gerber, B., & Soibelman, L. (2026). Teleoperation interfaces for compact demolition robots: Results of a pilot study with construction workers. In Proceedings of the European Conference on Computing in Construction. Europen Council for Computing in Construction. https://doi.org/10.35490/EC3.2026.422 Show abstract
As teleoperated robots become more common on construction sites, human-robot interfaces must better support operators’ sensory needs. This paper presents results from a pilot study comparing a proposed sensory-enhanced teleoperation interface for compact demolition robots with a standard teleoperation interface. Recommendations from demolition stakeholders informed the design of the sensory-enhanced interface, while the standard interface was based on commercially available teleoperated construction equipment. The goal of this study was to refine the sensory-enhanced interface based on user feedback. Ten construction workers tested the interfaces, and we measured their perceived usability, telepresence, and trust in technology.
Seyedrezaei, M., Becerik-Gerber, B., Awada, M., Lucas, G., & Roll, S. C. (2026). Interaction effects of indoor environmental quality on stress among young adults: An experimental study. Indoor and Built Environment. Advance online publication. https://doi.org/10.1177/1420326X261480440 Show abstract
Background: Indoor environmental quality (IEQ) significantly influences occupant stress in office settings, yet the combined effects of multiple environmental stressors, moderated by personal characteristics, remain underexplored. Objective: This study examines the interaction effects of air temperature, lighting correlated colour temperature (CCT), and background noise on stress responses among office workers, with attention to individual differences in gender and body mass index (BMI). Methods: A mixed-design controlled experiment was conducted with 52 young adults in an open plan office within a North American Mediterranean climate, varying temperature (20 °C vs. 25 °C), CCT (2700 K vs. 6500 K), and noise level (50 dB vs. 65 dB). Stress was assessed using physiological and psychological indicators. Key Results: Stress responses were shaped not by individual environmental attributes in isolation, but through complex interactions among temperature, CCT, and noise, further moderated by BMI and gender. Individuals with overweight/obese BMI showed heightened sensitivity to warm temperatures, cool CCT, and high noise, while males exhibited greater sympathetic activation under warm and noisy conditions compared to females. Implications: These findings underscore that a one-size-fits-all approach to office environmental design is insufficient. Accounting for occupant heterogeneity, particularly BMI and gender, is essential for developing personalized IEQ strategies that promote workplace well-being. Keywords: health, heart rate variability, indoor environmental quality, interaction effect, stress
Wang, Z., Rodrigues, P. B., Fang, Y., Soibelman, L., Becerik-Gerber, B., Roll, S. C., & Lucas, G. M. (2025). Understanding potential challenges in demolition robot teleoperation to inform interface design: Insights from industry professionals. CIB Conferences, 1, 106. https://doi.org/10.7771/3067-4883.2040 Show abstract
Teleoperation is receiving intense attention due to its potential to address health and safety concerns for construction workers caused by on-site hazards. It allows operators to control robots from a distance outside their field of view using wireless communication technologies. Currently one of the most frequently deployed robotic technologies in construction is the remotely operated demolition robot within the field of view. While distance teleoperation offers great potential for enhancing worker safety and addressing labor shortages, the complex and dynamic demolition sites present unique challenges. This paper introduces the preliminary results of a study that explored potential challenges in demolition robot teleoperation, informed by the challenges identified in traditional demolition machine operations and the key concerns raised by industry professionals. A user-centered approach was employed through narrative interviews and focus groups with demolition professionals. The findings indicate that the challenges faced in traditional demolition machine operations may persist in teleoperation and could be further exacerbated by the sensory degradation inherent in teleoperation. Besides, the interactions among challenges increase the complexity of their overall impact. Moreover, enhancing operators’ situational awareness without inducing cognitive overload or distraction is critical for effectively addressing these challenges. Additionally, the results suggest the need for context-aware, multimodal teleoperation interfaces to assist operators in managing operational challenges. This study contributes to understanding challenges that operators may face during teleoperation, offering valuable insights for developing teleoperation interfaces adaptable to diverse demolition contexts.
Creativity and Innovation Award | 2025
Southern California Clinical and Translational Science Institute's Team Science Celebration Day
Artifact Award, Runner-up | 2025
Privacy Enhancing Technologies Symposium
Best Paper, Nomination | 2021
WeCNLP (West Coast NLP) Summit
Best Student Paper | 2021
Annual Conference on Advances in Cognitive Systems,
Winner of the Human-Agent League: "Pilot Agent" | 2020
Automated Negotiating Agents Competition, International Joint Conference on Artificial Intelligence
Service to the Conference | 2019
ACM International Conference on Intelligent User Interfaces
Best Socially Interactive Agents Paper, Nomination | 2018
Autonomous Agents and Multi-Agent Systems Conference
Best Paper | 2016
International Conference on Multimodal Interaction
Best Presentation | 2016
ACM SIGGRAPH Conference on Motion in Games
Best Paper | 2016
International Conference on Disability, Virtual Reality, and Associated Technologies
Best Poster | 2016
International Communication Association
Best Paper | 2015
Workshop on Automatic Sentiment Analysis in the Wild
Best Demo Paper | 2015
International Conference on Affective Computing and Intelligent Interaction
Best Paper, Runner-up | 2014
Autonomous Agents and Multi-Agent Systems Conference
Class of 1959 Distinguished Scholar Chair (inaugural recipient) | 2010
Willamette University,
Travel Award | 2007
Society for Personality and Social Psychology
Graduate Research Fellowship | 2006-2009
National Science Foundation
Teaching Assistant of the Year (inaugural recipient) | 2006
Northwestern University, Psychology Department
Fellowship | 2005-2006
Northwestern University
Graduated Summa Cum Laude and With Honors | 2005
Northwestern University
Noel F. Kaestner Psychology Award (for academic excellence & department service) | 2005
Willamette University
Presidential Senior Scholar Award | 2004-2005
Willamette University
Norman A. Huffman Award | 2004-2005
Willamette University
Phi Beta Kappa honor society (inducted as a junior) | 2004
Willamette University
Summer Science Fellow | 2003
American Psychological Association
G. Herbert Smith Presidential Award | 2001-2005
Willamette University
Remote Operated Construction Work: VR-based Training and Emerging Safety Needs
September 2026
–
August 2030
|
Active
Demolishing Barriers to Democratize Future Construction Operations by Providing Multi-sensory Capabilities for Effective Remote Work
October 2022
–
September 2027
|
Active
Detecting and mapping stress patterns across space and time: Multimodal modeling of individuals in real-world physical and social work environments
September 2022
–
February 2027
|
Co-Principal Investigator
|
Active
Co-adaptation of Intelligent Office Desks and Human Users to Promote Worker Productivity, Health and Wellness
August 2018
–
December 2022
|
Completed
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