IT Resources
Overview

Check below for help with specific issues related to accounts/passwords, email, and access to Division resources.

A lot of the information covered here is summarized in our IT handout for new users, which you might like to download and print for easy access:

USC Chan New User IT Handout
(updated April 2024)

If you need additional help with:

• ...Division computers, classroom A/V equipment and other IT, use the new IT Support Portal, at

  usc-osot.on.spiceworks.com/portal
  Use your USC Chan username and password.

  The support portal provides rapid results; alternatively, you can call the IT Help Desk at 323-442-1539, Monday – Friday, 8 a.m. to 5 p.m.
• ...the Chan website, contact .(JavaScript must be enabled to view this email address) which goes to Travis Smith.
• ...room reservations (including G37), those are handled by the Front Desk in Suite 133. To submit a reservation request by email, contact .(JavaScript must be enabled to view this email address).

Account / Password Help

Activating your USC NetID
Set up your USC (not Chan Division) username and password. You’ll use your USC username and password to access your USC.EDU email, and any USC resources protected by Shibboleth.

Changing your USC NetID Password
Change the password associated with your USC NetID (not Chan Division) account.

Resetting your Chan Password
Reset the Chan password associated with your Chan Division account (Outlook email, division computers, and the IT portal, among other things).

Email / Calendar Help

Adding a Shared Calendar to Outlook
Help with adding a shared resource / room calendar to Outlook.

Forwarding your USC NetID Email
Help with forwarding your USC NetID email to your Chan email account.

Web Access to Outlook
Use outlook.com to get full access to your Chan Division email anywhere you have a web browser.

Access to Division Resources

Using Cisco AnyConnect VPN
You’ll need to install and run Cisco AnyConnect VPN to access some Chan Division resources, such as the Terminal Server, from outside of USC.

Connecting to the Remote Desktop / Terminal Server
Resources available on the Chan Division Remote Desktop / Terminal Server include Filemaker Pro, and Adobe Acrobat DC.

USC Chan Division of Occupational Science and Occupational Therapy

1540 Alcazar Street, CHP 133, Los Angeles, CA 90089-9003

ACOTE accreditation | NBCOT certification

The USC entry-level doctorate in occupational therapy (OTD) degree program (cost of attendance) is fully accredited by the Accreditation Council for Occupational Therapy Education® (ACOTE®) of the American Occupational Therapy Association (AOTA). The USC entry-level master’s degree program (cost of attendance) is in Accreditation–Inactive status by ACOTE®. View our program’s ACOTE® standards public data. ACOTE® c/o the American Occupational Therapy Association, Inc.®, 7501 Wisconsin Avenue, Suite 510E, Bethesda, MD 20814, (301) 652-AOTA, www.acoteonline.org.

Professional program graduates are eligible to sit for the national certification examination for the occupational therapist administered by the National Board for Certification in Occupational Therapy, Inc.® (NBCOT®), nbcot.org. Program results from the NBCOT can be found online at www.nbcot.org/Educators-Folder/SchoolPerformance.