Building Rapport

September 3, 2014
by Leila

Fieldwork What are OS/OT?

My first Level II fieldwork was an amazing journey. I interned at the VA in Long Beach within the Community Living Center MWFs and the mTBI clinic TTHs. That means I had two amazing CIs and I learned from two different settings. The VA Long Beach Healthcare System is one of the most diversified health care systems. They are active in both research and education, partnering with universities and education centers across Southern California to train a new generation of health care leaders. Fortunately, I was part of the new generation of health care leaders they trained!

Upon starting my first week of fieldwork I was a nervous wreck. I thought to myself . . . I’m not ready. Will I remember everything from my adult rehabilitation course? How will I be as an OT? Will my CI like me? Will the patients like me? Those were just a few of the questions that ran through my head. That Monday morning came by quick after a week of finishing up spring semester. I got up at 4:30am, performed my ADLs 😉, and headed out to Long Beach. I live in Chino, which is a 42-mile commute to Long Beach one-way. I didn’t want to be late on my first day so I made sure I left my house no later than 5:45am. Of course I arrived 1 hr early! Better safe than sorry. First week was filled with introductions, orientations, getting familiar with the setting and observations. I observed my first evaluation within the first week, and by the following 2 weeks I was already attempting my evaluation skills! One thing I realized the first day at the VA was how welcoming everyone was. That put me at ease and really set the tone for how my experience was going to be like for the weeks to come. Fortunately, I have nothing but great things to share about my experience at the VA in Long Beach. Of course I can share about how much I learned, the overall OT practice there, the assessments they used, documentation skills I acquired, etc. But . . . I would have to say the most important skill set I had the opportunity to demonstrate was building rapport. 

I had such an amazing time working with my patients, but there were times where I thought I had no idea what I was doing.
Times that were challenging.
Times that were mentally/physically exhausting.
Times that were rewarding.

Upon my last week, one veteran wrote this to me:

“You are one of the few people who have made a big improvement in my life in a short period of time since I have returned home from overseas. You are going to make a great OT and I believe you are going to be a blessing to many people in the future.
. . . Who you are, and your heart, is going to be your strength and best tool in your chosen occupation. ‘People won’t care how much you know until they know how much you care.’”

This is building rapport. :’)

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